Questions and Answers

If you have a question, email it to us and we will endeavour to answer it. Email to info@medistim.co.nz

Frequently asked questions will be listed below.

Q. Sometimes when I use the Alpha-Stim I feel a slight stinging sensation that makes me uncomfortable.

A. Turn the current down just below the point that the sensation is bothersome and continue to treat yourself at that current level.

Q. Some people tell me that if they turn their Alpha-Stim all the way up when they are using the ear clips, they feel like they've just had a double martini. Is that harmful?

A. We do not suggest you keep the current so high that it causes unpleasant feelings.

Q. I have had stress for 20 years. Will I have to use the Alpha-Stim every day for the rest of my life?

A. No. When your neurotransmitters are balanced and the stress is gone, you will only need to use it from time to time when your life's circumstances suggest that the stress might come back. Some people who have recovered from anxiety or stress find it best to use the Alpha-Stim two or three times a week for 20 minutes to prevent another episode. Others put it on a shelf in the closet and only use it when they feel out of sorts.

Q. I have a friend who wants to come off of his antidepressant drugs. Will the Alpha-Stim? help with that?

A. The Alpha-Stim will be a big help with that, but he should only come off his medication under medical supervision. Some physicians who are withdrawing hospitalized patients from such medications will withdraw them very quickly, some even "cold turkey," while using the Alpha-Stim an hour or more each day. That would be dangerous for most persons who were not under constant clinical supervision. Physicians usually encourage outpatients to come off their medication a little at a time, reducing it by small amounts every four or five days, and using the Alpha-Stim daily during that process. Withdrawal can take weeks or months, done this way, but it is much safer.

Q. I get the best results if I use my Alpha-Stim for one hour, three times a day, and at night when I go to bed. Am I using it too much?

A. If that is how you get your best results, you have found the key to how you should use the Alpha-Stim for your condition. Keep in mind that the procedure will likely change over time as you continue to improve, and you may find yourself using it for only 10 or 20 minutes a couple of times a week in order to stay at your peak level of functioning.

Q. If I use my Alpha-Stim more than 20 minutes twice a week, my pain (or anxiety or stress or insomnia) will not stay gone.

A. Good. You have found the best way to use the Alpha-Stim for you. Many people have found that some hiatus between treatments gets better results. That is why we recommend using it every other day on a maintenance basis.

Q. When I use the ear clips, I sometimes get light headed or even dizzy. I don't like that feeling. Is it necessary to feel that in order to get benefit from the treatment?

A. You do not have to feel unpleasant feelings in order to get the benefits of Alpha-Stim CES treatment. When you first put apply it, be certain you have the current level set to "0", then gradually turn it up until you just begin to feel slightly light headed or dizzy. At that point, turn the current back down until the dizzy feeling goes away, and continue to treat yourself at that level. If you feel dizzy again, turn it down again, but never less than "1". With the Alpha-Stim microcurrent technology, more is not necessarily better. However, the lower the current the longer it will take. Generally, if the current is set at less than "2", it will take more than 20 minutes. Some people will need an hour or more, especially for the first few treatments.

Q. While I have heard about and seen people get an immediate effect from treatment, I always feel better the next day after I use the Alpha-Stim, and I need to use it for several hours at a time. I am not complaining, because it does work well for my anxiety, but why don't I get an immediate effect?

A. While it is true that most people get an immediate effect, in some rare cases people have a delayed effect like yours. In most of the cases where people get a delayed effect, they also have trouble with prescription drugs. In all these cases we have found one thing in common. The person who has a delayed effect from Alpha-Stim treatment also has a delayed effect from anesthetics. Usually, when you receive anesthetic injections from your dentist, you are sufficiently numb for the dentist to drill your tooth in a few minutes. For some people, this can take one-half hour or more. Usually the dentist will make a big deal about it because it is so rare. If you have a delayed response to anesthetics, you'll probably also have a delayed response to Alpha-Stim. You will also need to use it longer.

Q. It says in the instruction manual not to use the Alpha-Stim within three hours of going to bed. My friend uses hers when she goes to bed at night. She says it helps her sleep better, and she puts it on again if she wakes up too early in the morning and it helps her get back to sleep.

A. The Alpha-Stim relaxes your body and focuses your mind. If you are going to bed thinking about a problem, the mental focus may actually keep you awake. That is why we do not recommend using it just before going to bed. However, some people can fall asleep with it on. It is like caffeine, some people can drink coffee, tea, or soft drinks just before going to bed, while others are doomed to staying awake all night if they have a sip of caffeine after 12:00 noon. If the Alpha-Stim does not keep you awake, it is okay to use it before going to bed.

Q. Do I need to order ear clips even if the pain is in my legs?

A. The ear clips are used for CES (cranial electrotherapy stimulation), the registered indications for which are anxiety, stress and insomnia. However, anxiety, stress and insomnia are typically evident, especially in chronic pain syndromes. Where the cause of pain may originally be in an extremity like your arm or leg, the pain is perceived in the brain. Pain is a complex central nervous system event and treating the site alone is only addressing half the problem, and missing the most important half. You may want to read abstracts of research on this that have been done utilizing CES applications in the treatment of chronic pain syndromes like severe spinal pain and fibromyalgia.

Q. After treatment for my back pain, I sometimes feel stiff. What can I do about that?

A. You do not need to do anything. The stiffness will reside, and we're certain you prefer it to pain. Stiff is a magical word meaning "stop" Alpha-Stim treatment for that day. The stiffness will wear off soon.

Q. I have heard that it is a good idea to treat my surgical scars. How do I do that?

A. Scar treatment is sometimes necessary in order for you to get a good effect from Alpha-Stim treatment. Scars function as randomly-placed resisters in your bio-circuitry. The Chinese knew this thousands of

years ago and incorporated it into acupuncture as the Mother-Son Law. German physicians discovered it 50 years ago and call it Neural Therapy. Neural Therapy is now taught in the United States. To use the Alpha-Stim to treat your scars, place the AS-Trode"℠ electrodes on each end of the scar and treat at about 300 microamperes at 0.5 Hz for at least ten minutes per scar, at least four days in a row. You may feel a surge of energy after you treat your scars. This may also increase your pain, as breaking up bio-resistors will wake up your whole body, including your pain. Treating your pain with the standard Alpha-Stim 100 pain treatment protocols will alleviate your pain after scar treatment.

Q. Should I take nutrition supplements and vitamins when I use the Alpha-Stim?

A. The Alpha-Stim, when used on your body for pain cessation or control, does this in large part by initiating the repair process in the injured tissues. It does this by, among other things, increasing the amino acid transport and protein synthesis in the area. It can not do this if the necessary amino acids are not present in the blood stream when you use your Alpha-Stim. Similarly, when Alpha-Stim CES is used, it will effect a balancing of your neurotransmitters by stimulating the brain to make more of those you do not have enough of, until their level has increased to the extent they and the other neurotransmitters can mutually control each other's production. The Alpha-Stim can not help your brain make neurotransmitters if the building blocks for them are not present in the blood stream. So it is very important to eat a balanced diet while using the Alpha-Stim, and that includes the major amino acids, vitamins, minerals, and other micronutrients. We think everyone should take dietary supplements. You should also drink plenty of water as it is necessary for electrical conductivity in your body.

Q. What kind of food should I eat in order to get all the things necessary for body or neurotransmitter repair?

A. Your health care practitioner is your best local source of information regarding what is required and how best to find it. You can also get helpful information from your local health food store. In general, you should eat natural, preferably organic whole foods and plenty of percent raw fruits and vegetables. To optimize digestion, balance your intake of proteins, carbohydrates and fats, and avoid white sugar and white flour. You should also avoid artificial sweeteners, especially if you suffer from headaches. You can safely use Stevia or Xylitol for sweetening, available at your local health food store.

Q. Is it normal for my ears to turn red after I have used the ear clips?

A. Any electrical stimulation can cause skin irritation and it is usually mild and self limiting. While rare it is more prevalent in fair skinned people or those with sensitive skin. If a problem persists, consult your medical professional or try an alternative method of application such as applying the AS-Trode self-adhesive silver electrodes to the mastoid process (the bony area behind the ears), or even the shoulders. The stimulation can dilate the vascular system in the area which will turn the skin red.

Q. How long do the electrodes last? Mine aren't sticky any longer. Can I tape them to my body?

A. Electromedical Products International, Inc. has gone to great lengths to research and procure the best possible electrodes for use with the Alpha-Stim. We are concerned primarily with efficacy and you should be too. The adhesive gel on the electrodes is the conductive medium insuring proper contact and distribution of the electrical signal with the body. There are many variables which cause this gel to lose its effectiveness including humidity, amount of hair or sweat on the skin, and cleanliness of the area where applied. When the gel begins to lose its ability to adhere properly to the skin, it is time to get new electrodes. Trying to extend the life by taping them to the body may be inviting limited or negative results. Always use fresh electrodes applied to a clean, dry skin surface and only use AS-Trode brand silver electrodes designed for use with the Alpha-Stim. They can be purchased through this site.

Q. Am I supposed to put the felts on top of the ones already attached to the new ear clips or new probes?

A. No. You must remove old felt electrodes and clean the surface of the metal contacts before applying new felt electrodes.

Q. What causes the metallic taste in my mouth or flashing lights when using CES or treating on or near the head?

A. Close proximity to the nerves governing taste or the optic nerve in case of the flashing lights can stimulate these nerves causing the metallic taste or stroboscopic effect. This is not cause for concern and is normal in some patients. The flashing lights will go away when the stimulation is discontinued. If the metallic taste persists, rinse your mouth with water and it will go away.

Q. Can the Alpha-Stim be used along with drugs my doctor has prescribed? Can it help reduce my need for pharmaceuticals?

A. Although the Alpha-Stim is safe and effective for use in the treatment of its registered indications, caution should be exercised when using CES with certain types of drugs, such as medication for high blood pressure. As the CES relaxes you, it brings your blood pressure down. If a drug then kicks in and lowers it even further, it can become too low. It is easy to regulate use of the Alpha-Stim but this is not so with drugs. Also, if you are trying to get off of drugs you feel may be damaging to your health, it is important that you do so under a doctor's supervision. Many drugs cannot just be dropped but must be reduced gradually. The Alpha-Stim can help accomplish this and is a safe, effective method, but drugs are not, so caution must be exercised and, again, involve your doctor in the process.

Q. Will insurance or ACC pay for this?

A. Many plans that cover durable medical equipment will pay for the Alpha-Stim. However, many New Zealand Insurance administrators and case managers may be unfamiliar with Alpha-Stim technology. If a claim is denied, it is important to work with your doctor and insurance company to educate them on the benefits of this technology. Alpha-Stim is supported by more clinical studies than many drugs and is proven efficacious for its registered indications. We can provide them with clearance to market this technology by regulatory agencies in Europe (CE mark) the USA (FDA), Canada, Australia and MedSafe in New Zealand.

We have contacted ACC and most major health insurance providers in New Zealand, and they have stated that they will consider covering the cost of the medical device if recommended by a medical professional or treatment provider on a case by case basis.  We would recommend that you seek pre-approval prior to commiting to a purchase.

Note: The only exception to the above was Tower who advised that "at present none of the Tower Health policies cover devices/appliances and do not have benefits for chronic conditions, psychological, psychriatric or sleep disorders."